15 May 2008
Frequently Asked Questions Module  
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FAQ Module Logo

SPECIFICATION
  • Add an unlimited number of question and answer pairs.
  • Allow only specific user roles to submit questions for inclusion.
  • Allow only specific user roles to answer questions and create new FAQs.
  • The FAQ module is part of WSI Business Edge™ which is based on a leading-edge and established development framework (DNN, .NET and MS SQL), making it robust, flexible and secure.
FEATURES  
  • List Frequently Asked Questions about your organization, products or services on your WSI Business Edge Website

  • Let your website visitors or registered site users ask questions, let your staff write the answers and publish them on your site for all to view

  • Sort and display your FAQs according to the asked/answered dates

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KEY BENEFITS  
  • Save time and reduce customer support costs by providing your clients with a self-service help option.

  • Allow potential and existing clients to interact with you by submitting new questions.

  • Use the built-in rich text editor to easily format the FAQs according to your needs.

  • For added protection of sensitive data, passwords protect your FAQs, and can restrict access solely to registered site users.

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